Large Language Models (LLMs)

  • AI-Powered CSRs for Telecom Companies

    We built a custom AI-powered customer service representative for a major telco in order to allow customers to search plans, hundreds of support articles, and FAQs effortlessly with human conversations. Problem Statement Telco customers should be able to ask questions to a virtual customer service representative (CSR), because self-service customer support is often frustrating for…

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